Shipping Policy
Flat Rate Shipping
$23.53 USD per order for USA, UAE, and Kuwait.
Shipping costs are calculated at checkout and displayed to the customer before purchase.
Processing Time
Orders are processed within 3–5 business days after payment confirmation.
Orders are not shipped on weekends or public holidays.
Tracking
All orders receive a tracking number.
Customers will receive an email notification with tracking details once the order ships.
International Shipping & Duties
Duties, taxes, and customs fees are not included in the shipping cost.
Customers are responsible for any applicable local customs fees.
Lost or Damaged Items
If your order is lost or arrives damaged, please contact us within 7 days of delivery.
We will work with you to arrange a replacement or refund as appropriate.
Shipping Restrictions
Some locations may not be eligible for shipping. Customers will be notified during checkout if their address is not serviceable.
We make things that work better and last longer. Our products solve real problems with clean design and honest materials.
© 2025 DonatellaCouture is owned and operated by DC Atellier.
We make things that work better and last longer.
Our products solve real problems with clean design and honest materials.
Contact: donatellacouture@donatellacouture.com
Adress:Topal Osman Pase 20,Sarajevo 71000,Bosnia and Herzegovina.
